Frequently Asked Questions

  • Who is Bridge Classic Cars?

Established in 2004, Bridge Classic Cars is built on a passion for classic vehicles. We now operate a full in-house service including restorations, tuning and engine rebuilds, automotive electrics, service and repairs, body preparation and paintwork, interior trim work, MOT, finance and valuations, transportation and logistics, events, auction representation, sourcing, sales and of course…competitions.

 

Our amazing team of specialist technicians, welders, painters, engine builders and trimmers along with father and son Gordon and Craig Ranson offer over 100 years of combined experience in owning, restoring, maintaining and competing with classic cars and motorcycles.

  • How is the winner chosen?

The winner is chosen live on a video stream on our Facebook Page. We select the winning ticket number using Google Random Number Generator.

  • I’ve won! How do I collect my vehicle?

Congratulations! We will be in touch with you using the email address and telephone number linked to your account. Unless, otherwise agreed, your car will be personally delivered to you using our own transportation. (UK mainland only). Our workshops and showroom are based in Woodbridge, near Ipswich, Suffolk. We are strictly appointment only.

  • When is the competition winner drawn?

The draw date and time is advertised on the competition page.

  • What is my ticket number?

Your unique ticket number(s) will be sent to you by email as part of your order confirmation. You can also see your ticket number(s) on your online account. Simply log into ‘My Account’, then you will see your ticket number under ‘My Orders’.

  • How many tickets can I buy?

The number of tickets  you can buy will be listed on each competition page. As well as this; the total number of tickets made available per competition and number of tickets left available will also be visible on the competition page.  The more tickets you buy, the greater your chance of winning is! 

 

We impose restrictions on the maximum amount of tickets any one person can buy for two main reasons. Firstly we want to make our competitions as fair as possible and stop any one individual buying up a large proportion of the total available tickets. Secondly, ticket restrictions safeguard people who potentially have issues and spend more than they can afford entering competitions. 

  • I am having trouble with the authentication of my card?

Firstly, please check you have entered spaces in between your long card number in the following format XXXX XXXX XXXX XXXX, this has caused some payments not to go through. New rules came into play in April 2020 where some credit card providers and banks are preventing their users from spending money on competition websites. You will see an error come up on our payment gateway. Please be assured that no funds would have been taken at this stage and the card providers are only doing this to safeguard you, as their customer. Some banks are asking extra security questions too. It seems that they will only ask you once and then next time you purchase it will be approved instantly. If you are still having issues please try another card. Failing that, our office is open and happy to take calls on 01473 742038, we can assist you with any issues you are having. 

  • Can I pay using PayPal?

We would love to be able to accept PayPal and we have all of the facilities to but unfortunately it is not allowed. PayPal policy states; PayPal prohibits transactions for gambling activities by merchants and account holders. PayPal account holders may not use PayPal to send or receive payments for any form of gambling activities. Gambling includes placing, accepting, recording, or registering bets; participating in lotteries; or otherwise carrying on a game of chance or game of skill, for money, property, or other things of value.

PayPal prohibits the following activities, even where the specific activity is lawful and/or is not legally defined as gambling. Games of chance and games of skill includes any activity with an entry fee and a prize, regardless of whether the outcome is determined by chance or skill.

Our office is open and happy to take calls on 01473 742038, we can assist you with any questions you may have and help you with various other ways of payment.